Frequently Asked Questions

VoxSyn is a HIPAA-compliant medical transcriber application designed for healthcare professionals. It records audio, transcribes it into text using AI, and manages patient notes efficiently, ensuring privacy and compatibility with Electronic Health Records (EHR) systems.

• Purchase: VoxSyn is available for a one-time fee of $10 for lifetime access.
• Installation: Download and install the application on your computer following the on-screen instructions.
• Setup: Open the app, set up your OpenAI API key, configure your EHR connection (e.g., hospital system URL), and set a password for security.

VoxSyn requires your personal OpenAI API key to transcribe audio using OpenAI’s Whisper:

• Obtain Your API Key: Sign up on the OpenAI website and generate an API key from your dashboard.
• Enter the API Key: In the app’s settings, paste your API key. The app may display a debug message showing where settings are stored for verification.

VoxSyn can record or upload audio in formats like WAV and MP3. Transcriptions can be saved as text files (e.g., “12345.txt”), and audio cleanup supports common medical environments.

Yes. VoxSyn meets HIPAA standards by encrypting sensitive data (e.g., EHR login details), locking the app after 15 minutes of inactivity with a password, and logging all actions in a secure file for accountability.

• Record or Upload: Use the microphone to record live audio or upload a pre-recorded file in the main workspace.
• Transcribe: Click “Start” to record or process the uploaded file. OpenAI’s Whisper converts it to text, correcting medical terms (e.g., “ronki” to “rhonchi”) and formatting measurements (e.g., “101” to “101°F”).
• Enhance (Optional): Enable GPT-4 to rewrite casual notes into professional medical language (e.g., “patient sounds wheezy” to “patient exhibits wheezing on auscultation”).
• Review: View the transcription and use editing tools to adjust as needed.

Yes, VoxSyn allows you to edit transcriptions directly in the app. You can refine text, adjust formatting, or enhance it with GPT-4 for professional medical language before saving or integrating with EHR.

• Consult Documentation: Check the detailed documentation and user guide within the app for troubleshooting tips.
• Support: Visit our Support page or contact our help team via email or the contact form for additional assistance.

The “Dashboard” button is currently a placeholder for future features like account management or usage analytics. For now, it’s inactive, and you should focus on the core recording and transcription functionalities.

VoxSyn integrates seamlessly by:

• Patient Notes: Record and transcribe notes during exams, then save them to the EHR using the patient’s Medical Record Number (MRN).
• EHR Connectivity: Pull in patient data (e.g., medications, allergies) and append new notes directly to their record.
• Sharing: Save transcriptions as text files or copy them to share with colleagues or file in charts.

Yes, your lifetime access includes future updates. We’re committed to improving features like AI transcription accuracy, EHR integration, and user interface enhancements.

Yes, VoxSyn is cross-platform compatible, working on Windows, macOS, and other supported systems, provided you have a microphone and internet for AI features.