Support
We try to keep things simple and responsive. Choose the option that fits:
Contact
Email: support@voxsyn.org
We usually respond within 1–2 business days.
Priority: Workspace admins with active issues
Common requests
- Presence Tracker not appearing in Calendar: ensure the add-on is installed and enabled for your account/domain.
- Meet rows empty: your domain may not allow the Meet API or attendance tracking; the add-on will fall back to RSVP.
- Report location: attendance is saved as a new Google Sheet in your Drive.
- Remove data: delete the generated Sheets and/or uninstall the add-on.
Service status
Presence Tracker runs entirely on Google infrastructure (Apps Script + Google APIs). If Google APIs are degraded, reporting may be delayed.
Legal
See Privacy and Terms. For BAA or DPA inquiries, contact legal@voxsyn.org.